Last updated: April 2026
These Terms & Conditions apply to ticket purchases, registrations, attendance and participation in Future of Events events, including conferences, summits, forums, workshops, masterclasses, networking events, digital events, partner events and any other event operated under the Future of Events brand.
Future of Events is operated by Pink Caviar Projects Pty Ltd trading as Pink Caviar Events.
In these Terms & Conditions, “Future of Events”, “we”, “us” and “our” refers to Pink Caviar Projects Pty Ltd trading as Pink Caviar Events. “You” refers to the ticket purchaser, registered attendee, guest, participant, speaker, sponsor, exhibitor, supplier, partner or other person attending or engaging with a Future of Events event.
By purchasing a ticket, registering for an event, attending an event, submitting attendee information, or using the Future of Events website, you agree to these Terms & Conditions.
For questions about these Terms & Conditions, please contact us at info@futureofevents.com.au.
1. Event information
Each Future of Events event will have its own event details, which may include the event name, date, time, venue, format, speakers, agenda, ticket price, inclusions, catering, accessibility information and any event-specific conditions.
Event-specific details will be published on the relevant event page, ticketing page, registration form or event communication.
If there is an inconsistency between these Terms & Conditions and specific terms published for a particular event, the event-specific terms will apply to the extent of that inconsistency.
2. Ticket purchases and registrations
All ticket prices are listed in Australian dollars unless otherwise stated.
A ticket or registration is only confirmed once payment has been successfully received and a confirmation email, ticket or registration confirmation has been issued.
You are responsible for ensuring that all attendee details are accurate at the time of booking.
Tickets must not be resold, transferred for commercial gain, or used in competitions, promotions, giveaways or bundled offers without our prior written approval.
We reserve the right to cancel tickets or registrations that we reasonably believe have been purchased fraudulently, unlawfully, in breach of these Terms & Conditions, or through an unauthorised sales channel.
3. Ticket inclusions
Ticket inclusions will vary depending on the event and ticket type purchased.
Inclusions may include access to sessions, workshops, networking activities, catering, event materials, digital content, recordings, sponsor activations or other inclusions specified on the relevant event page or ticketing page.
Unless expressly stated, tickets do not include travel, accommodation, parking, transfers, meals outside the stated event inclusions, personal expenses, insurance or any other costs associated with attending the event.
4. Refunds, cancellations and transfers
Tickets are non-refundable for change of mind, personal scheduling conflicts, failure to attend, travel disruption, illness, or other circumstances outside our control, except where required under Australian Consumer Law or otherwise agreed by us in writing.
Nothing in these Terms & Conditions limits or excludes any rights you may have under Australian Consumer Law.
If an event is cancelled by us and is not rescheduled, ticket holders will be entitled to a refund of the ticket price paid, excluding any non-refundable third-party booking, transaction or payment processing fees where permitted by law.
If an event is postponed or rescheduled, your ticket will automatically transfer to the new event date. If you are unable to attend the rescheduled date, you may request a refund within 14 days of being notified of the new date.
If we make a major change to an event, you may be entitled to a refund or other remedy as required by Australian Consumer Law. A major change may include a substantial change to the event date, location, core format or the cancellation of the main event program.
Speaker substitutions, agenda adjustments, session changes, minor timing changes, room changes, sponsor changes, exhibitor changes, catering adjustments or other operational changes will not automatically entitle you to a refund where the event is still substantially delivered.
You may request to transfer your ticket to another attendee by contacting us at info@futureofevents.com.au before the event. Transfers are subject to approval, ticketing platform requirements, and any transfer deadline stated for the relevant event.
5. Event changes
We reserve the right to make reasonable changes to an event where necessary, including changes to speakers, facilitators, agenda, session times, venue rooms, event format, sponsors, exhibitors, suppliers, catering or other event elements.
We will take reasonable steps to notify ticket holders of material changes using the contact details provided at registration.
We are not responsible for travel, accommodation, parking, transfer costs, lost income or other expenses you may incur in connection with attending an event, except where required by law.
6. Entry requirements
You must present a valid ticket, registration confirmation or other approved proof of registration to gain entry to an event.
We may request identification to verify your ticket, registration details, age, concession status, organisation, guest status or entitlement to attend.
Entry may be refused if your ticket is invalid, duplicated, altered, obtained through an unauthorised channel, or if your registration details cannot be verified.
You must comply with all venue rules, event staff instructions, security requirements and applicable laws.
For safety and security reasons, bags may be inspected upon entry.
7. Behaviour and safety
All attendees are expected to behave respectfully and professionally towards other attendees, speakers, facilitators, sponsors, exhibitors, venue staff, suppliers and event staff.
We may refuse entry to, or remove from an event, any person who:
- Behaves in a threatening, abusive, discriminatory, harassing, disruptive or unsafe manner
- Fails to comply with venue or event staff directions
- Breaches these Terms & Conditions
- Causes damage to property
- Appears intoxicated or affected by drugs
- Creates a risk to health, safety, security or event operations
- Interferes with the enjoyment, safety or participation of others
If you are removed or refused entry due to your conduct, you will not be entitled to a refund, except where required by law.
8. Accessibility, dietary requirements and special requests
We aim to deliver inclusive and accessible events.
If you have accessibility, mobility, dietary, medical, cultural or other requirements, please notify us as early as possible and ideally at least 14 days before the event by contacting info@futureofevents.com.au.
We will take reasonable steps to accommodate requests where practicable, but some requests may be subject to venue, catering, operational, safety or timing limitations.
Late requests may not be able to be accommodated.
9. Health and public safety
You must not attend an event if you are required by law or public health direction to isolate, if you pose a health or safety risk to others, or if you have been directed not to attend by a relevant authority.
You must comply with any health, safety, emergency, evacuation or public health requirements in place at the time of the event.
If public health rules, venue requirements, emergency conditions or government directions affect an event, we may make changes to the event format, capacity, entry conditions, seating, catering or delivery method as reasonably necessary.
10. Photography, filming and recording
Photography, filming, audio recording, livestreaming or other content capture may take place at Future of Events events.
By attending an event, you acknowledge and agree that you may be photographed, filmed or recorded and that this content may be used by Future of Events, Pink Caviar Events and authorised event partners for marketing, promotional, editorial, social media, archival, internal and commercial purposes.
If you do not wish to be photographed or filmed, please notify the event team before or upon arrival. You can also contact us before the event at info@futureofevents.com.au.
We will take reasonable steps to accommodate your request, but we cannot guarantee that you will not appear incidentally in background footage, crowd images or event recordings.
Attendees must not record full sessions, reproduce speaker content, livestream sessions, or use professional photography, video or audio equipment without prior written approval.
11. Speaker and event content
All speaker presentations, workshop materials, slides, handouts, recordings, templates, resources and event content remain the intellectual property of the relevant speaker, presenter, owner, partner or organiser.
You may use event content for personal learning and internal business reference only.
You must not copy, publish, reproduce, distribute, sell, upload, livestream, train AI tools on, or commercially exploit event content without prior written permission.
The views expressed by speakers, sponsors, exhibitors, partners or attendees are their own and do not necessarily represent the views of Future of Events or Pink Caviar Events.
12. Sponsors, exhibitors and third parties
Future of Events events may include sponsors, exhibitors, suppliers, partners, advertisers or third-party offers.
We are not responsible for the products, services, advice, representations, offers or conduct of third parties, unless required by law.
If you choose to engage with a sponsor, exhibitor, partner or third party, that relationship is between you and the relevant third party.
13. Website use
You may use the Future of Events website for lawful personal and business purposes related to learning about, registering for or engaging with Future of Events.
You must not misuse the website, attempt to gain unauthorised access, upload malicious code, interfere with website functionality, copy content for commercial use, scrape data, or use the website in a way that breaches any law or the rights of another person.
Website content is provided for general information and promotional purposes. While we aim to keep information accurate and up to date, we do not guarantee that all website content will always be complete, current or error-free.
14. Intellectual property
All Future of Events branding, website content, event concepts, copy, graphics, design, logos, images, videos, downloads, templates and materials are owned by or licensed to Pink Caviar Events unless otherwise stated.
You must not reproduce, adapt, distribute, publish, copy, modify or commercially use our intellectual property without prior written permission.
15. Marketing communications
If you opt in to receive marketing communications, we may send you updates about Future of Events, Pink Caviar Events, upcoming events, content, offers and related services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@futureofevents.com.au.
If you unsubscribe from marketing communications, we may still send you non-marketing communications that are necessary for ticketing, registration, event attendance, transactions, legal notices, safety updates or event administration.
16. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
By purchasing a ticket, registering for an event or attending an event, you acknowledge that we may collect, use and disclose your personal information for event registration, ticketing, event delivery, communications, safety, legal, marketing and related purposes as outlined in our Privacy Policy.
For privacy enquiries, please contact info@futureofevents.com.au.
17. Liability
To the maximum extent permitted by law, we are not liable for any loss, damage, injury, delay, cost, expense or inconvenience suffered in connection with your attendance at, registration for, or participation in a Future of Events event, except where caused by our negligence, breach of law, or where liability cannot be excluded under Australian Consumer Law.
You are responsible for your own belongings at events. We are not responsible for lost, stolen or damaged personal property, except where required by law.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under Australian Consumer Law.
18. Force majeure
We will not be liable for delay, cancellation, changes or failure to deliver part or all of an event where caused by circumstances beyond our reasonable control.
This may include extreme weather, fire, flood, natural disaster, pandemic, public health direction, government restriction, venue closure, industrial action, supplier failure, speaker illness, transport disruption, power failure, technical failure, security threat, emergency, acts of terrorism or other events beyond our reasonable control.
Where such circumstances arise, we will take reasonable steps to minimise disruption and communicate with affected ticket holders.
19. COVID-19, public health and venue safety guidelines
All attendees must follow the public health guidelines, venue-specific safety protocols and event safety requirements in effect at the time of the event.
These requirements may relate to COVID-19, influenza, respiratory illness, infectious disease management, hygiene, entry screening, capacity limits, seating arrangements, vaccination or testing requirements, mask wearing, isolation rules, contact tracing, emergency procedures or any other health and safety measures required by law, public health authorities, the venue or the event organiser.
If you are feeling unwell, experiencing cold or flu symptoms, have tested positive for COVID-19, or may pose a health or safety risk to others, we kindly request that you do not attend the event. Please contact us as soon as possible at info@futureofevents.com.au to discuss transfer options, where possible.
Transfer options are not guaranteed and may depend on the event type, ticket type, timing of the request, ticketing platform requirements, event capacity and operational considerations.
Nothing in this section limits or excludes any rights you may have under Australian Consumer Law.
20. Age restrictions
Unless otherwise specified on the relevant event page, ticketing page or registration form, Future of Events events are intended for attendees aged 18 years and over.
Identification may be requested upon entry or during the event to verify age, ticket eligibility, registration details or entitlement to attend.
We reserve the right to refuse entry to, or remove from the event, any person who does not meet the stated age requirements for the relevant event, except where required by law.
21. Governing law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
22. Contact
For questions about these Terms & Conditions, ticket transfers, accessibility requirements, privacy enquiries or event-related requests, please contact: info@futureofevents.com.au
23. Updates to these Terms & Conditions
We may update these Terms & Conditions from time to time.
The version published on our website at the time of your ticket purchase or registration will generally apply to your booking, unless a change is required by law, relates to safety, venue requirements or event operations, or is otherwise reasonable in the circumstances.