Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Future of Events Summit collects, holds, uses and discloses personal information in connection with our website, event registrations, ticket sales, enquiries, marketing communications, speaker and sponsor communications, event attendance and related event activities.

Future of Events Summit is operated by Pink Caviar Projects Pty Ltd trading as Pink Caviar Events.

In this Privacy Policy, “Future of Events Summit”, “Future of Events”, “we”, “us” and “our” refers to Pink Caviar Projects Pty Ltd trading as Pink Caviar Events. “You” refers to website visitors, ticket purchasers, registered attendees, speakers, sponsors, exhibitors, partners, suppliers and other people who interact with us.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@future ofevents.com.au
Business name: Pink Caviar Projects Pty Ltd trading as Pink Caviar Events
ABN: 50 166 515 751
Address: Level 15, Grosvenor Place, 225 George Street, Sydney NSW 2000

1. Our approach to privacy

We are committed to handling personal information responsibly, transparently and securely.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Even where certain privacy obligations may not strictly apply to all parts of our business, we aim to follow good privacy practice and protect the personal information entrusted to us.

2. What personal information we collect

The personal information we collect will depend on how you interact with Future of Events Summit.

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Business name, job title and industry
  • Postal or billing address
  • Ticket purchase and registration details
  • Payment and transaction information
  • Tax invoice or receipt details
  • Attendee, guest or group booking details
  • Dietary requirements
  • Accessibility requirements
  • Seating, table or event participation information
  • Enquiry details and communication history
  • Speaker, sponsor, exhibitor, supplier or partner information
  • Marketing preferences
  • Survey responses, feedback or competition entries
  • Website usage data, analytics data and cookie information
  • Images, video or audio captured at Future of Events Summit events

We may also collect limited sensitive information where reasonably necessary for event delivery, safety, accessibility, catering or legal requirements. This may include health-related information, accessibility needs, mobility requirements, allergies, dietary requirements, religious or cultural dietary details, or other information you choose to provide.

We will only collect sensitive information where it is reasonably necessary and where you have provided consent, or where we are otherwise permitted or required by law to do so.

3. How we collect personal information

We may collect personal information when you:

  • Visit the Future of Events website
  • Purchase a ticket
  • Register for an event
  • Complete an enquiry form
  • Subscribe to updates or marketing communications
  • Submit information as a speaker, sponsor, exhibitor, partner or supplier
  • Provide information on behalf of another attendee
  • Contact us by email, phone, website form or social media
  • Attend a Future of Events Summit event
  • Complete a survey, feedback form or competition entry
  • Interact with our emails, advertising, social media or website

We may also collect personal information from third-party platforms and service providers we use to operate our website and events, such as ticketing platforms, payment providers, email marketing platforms, analytics tools, advertising platforms, CRM systems, website hosting providers and event technology suppliers.

If you provide personal information about another person, such as purchasing a ticket on behalf of another attendee, you must ensure you have their permission to do so and that they are aware of this Privacy Policy.

4. Why we collect and use personal information

We collect, hold, use and disclose personal information for purposes including:

  • Processing ticket purchases and event registrations
  • Issuing tickets, confirmations, receipts and event reminders
  • Managing attendee lists, check-in, seating, badges and event access
  • Delivering Future of Events Summit events and related activities
  • Managing speakers, sponsors, exhibitors, suppliers and partners
  • Responding to enquiries, support requests and complaints
  • Managing dietary, accessibility, safety and venue requirements
  • Communicating event changes, updates and important attendee information
  • Sending marketing communications where permitted by law
  • Improving our website, events, communications, content and customer experience
  • Managing payments, invoices, refunds, disputes and records
  • Conducting analytics, reporting, advertising and remarketing
  • Protecting the safety, security and rights of attendees, staff, suppliers, venues and event partners
  • Complying with legal, accounting, insurance, tax, regulatory and record-keeping obligations

5. Ticketing and payment information

Future of Events Summit may use third-party ticketing, registration and payment platforms to process ticket sales and registrations.

We may receive payment confirmation, transaction details, ticket order details, billing information, refund records and related payment status information.

We do not intentionally store full credit card details on our own systems unless expressly stated. Payment information is handled by the relevant payment provider in accordance with its own security and privacy practices.

6. Marketing communications

We may send you marketing communications about Future of Events Summit, Future of Events, Pink Caviar Events, related events, event content, offers, updates and services where you have consented to receive them or where we are otherwise permitted by law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@future ofevents.com.au.

If you unsubscribe from marketing communications, we may still send you non-marketing communications that are reasonably necessary for ticketing, registration, event attendance, transactions, legal notices, safety updates or event administration.

7. Cookies, analytics and online tracking

The Future of Events website may use cookies, pixels, analytics tools and similar technologies to improve website functionality, understand visitor behaviour, measure event marketing performance, personalise content and support advertising or remarketing.

This may include tools provided by platforms such as Google, Meta, LinkedIn, ticketing platforms, email marketing platforms, website analytics providers or other digital service providers.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

8. Photography, filming and event media

Photography, filming, audio recording, livestreaming or other content capture may take place at Future of Events Summit events.

Images, video or audio may be used for event documentation, marketing, promotional, social media, editorial, archival, internal and commercial purposes by Future of Events, Pink Caviar Events, authorised event partners, photographers, videographers or media representatives.

If you do not wish to be photographed or filmed, please notify the event team before or upon arrival. We will take reasonable steps to accommodate your request, but we cannot guarantee that you will not appear incidentally in background footage, crowd images or event recordings.

9. Who we may disclose personal information to

We may disclose personal information to third parties where reasonably necessary for our business, technology and event operations, including:

  • Ticketing, registration and RSVP platforms
  • Payment processors
  • Website hosting and IT service providers
  • Email marketing and CRM providers
  • Analytics, advertising and remarketing platforms
  • Event venues, caterers, security teams and event suppliers
  • Event staff, check-in staff and registration teams
  • Speakers, sponsors, exhibitors or event partners where relevant to event delivery
  • Photographers, videographers, livestream or media suppliers
  • Accountants, insurers, lawyers and professional advisers
  • Government, regulatory, law enforcement, health, safety or emergency authorities where required or permitted by law
  • Any party involved in a business sale, merger, restructure or transfer of assets

We do not sell personal information to third parties.

10. Overseas disclosure

Some of the technology platforms, cloud systems, ticketing tools, payment providers, email platforms, analytics tools, advertising platforms or service providers we use may store or process personal information outside Australia.

The countries where information may be stored or processed will depend on the service providers used from time to time and may include the United States, the United Kingdom, the European Union, New Zealand, Singapore or other jurisdictions where those providers operate.

Where personal information is disclosed to overseas recipients, we will take reasonable steps to ensure the information is handled appropriately and in accordance with applicable privacy requirements.

11. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include secure technology systems, SSL encryption, access controls, password protection, limited staff access, supplier controls, staff procedures and data handling practices.

However, no website, email, payment platform or online system can be guaranteed to be completely secure. You provide information online at your own risk.

12. Data retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including event delivery, customer service, reporting, marketing, legal, accounting, insurance, tax, dispute resolution and record-keeping purposes.

Where personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, unless we are required or permitted by law to retain it.

13. Access and correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us at info@future ofevents.com.au.

We may need to verify your identity before responding. In some circumstances, we may refuse access or correction where permitted by law, but we will explain our reasons where appropriate.

14. Privacy complaints

If you have a concern or complaint about how we have handled your personal information, please contact us at info@future ofevents.com.au with details of your concern.

We will review your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy, consumer or regulatory authority.

15. Third-party websites

The Future of Events website may contain links to third-party websites, ticketing platforms, sponsor websites, speaker websites, social media platforms, payment platforms or external resources.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy and terms of any third-party website you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on the Future of Events website with the updated date.

Your continued use of the Future of Events website, event pages, registration forms, ticketing services or attendance at Future of Events Summit events after changes are published will be taken as acceptance of the updated Privacy Policy.

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