Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Future of Events Summit collects, holds, uses and discloses personal information in connection with our website, event registrations, ticket sales, enquiries, marketing communications, speaker and sponsor communications, event attendance and related event activities.

Future of Events Summit is operated by Pink Caviar Projects Pty Ltd trading as Future of Events Summit.

In this Privacy Policy, “Future of Events Summit”, “Future of Events”, “we”, “us” and “our” refers to Pink Caviar Projects Pty Ltd trading as Future of Events Summit. “You” refers to website visitors, ticket purchasers, registered attendees, speakers, sponsors, exhibitors, partners, suppliers and other people who interact with us.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: hello@futureofevents.com.au
Business name: Pink Caviar Projects Pty Ltd trading as Future of Events Summit
ABN: 50 166 515 751
Address: Level 15, Grosvenor Place, 225 George Street, Sydney NSW 2000

1. Our approach to privacy

We are committed to handling personal information responsibly, transparently and securely.

Depending on the nature of our activities, some obligations under the Privacy Act 1988 (Cth) may not apply to our business. Where the Privacy Act applies, we will comply with it and the Australian Privacy Principles. Where an exemption applies, we nevertheless aim to manage personal information in a manner generally consistent with accepted Australian privacy practices.

2. What personal information we collect

The personal information we collect will depend on how you interact with Future of Events Summit.

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Business name, job title and industry
  • Postal or billing address
  • Ticket purchase and registration details
  • Payment and transaction information
  • Tax invoice or receipt details
  • IP address
  • Device information
  • Attendee, guest or group booking details
  • Dietary requirements
  • Accessibility requirements
  • Seating, table or event participation information
  • Enquiry details and communication history
  • Browser type
  • Event attendance records
  • Speaker, sponsor, exhibitor, supplier or partner information
  • Marketing preferences
  • Survey responses, feedback or competition entries
  • Website usage data, analytics data and cookie information
  • Images, video or audio captured at Future of Events Summit events

We may also collect limited sensitive information where reasonably necessary for event delivery, safety, accessibility, catering or legal requirements. This may include health-related information, accessibility needs, mobility requirements, allergies, dietary requirements, religious or cultural dietary details, or other information you choose to provide.

We only collect sensitive information where it is reasonably necessary for our functions or activities and with your consent where required by law, unless another legal exception applies.

2.1 Anonymous or pseudonymous interactions

Where lawful and practical, you may choose to interact with us anonymously or using a pseudonym. However, for ticket purchases, event registrations, payments and most event-related services, we generally need to identify you in order to provide our services.

3. How we collect personal information

We may collect personal information when you:

  • Visit the Future of Events website
  • Purchase a ticket
  • Register for an event
  • Complete an enquiry form
  • Subscribe to updates or marketing communications
  • Submit information as a speaker, sponsor, exhibitor, partner or supplier
  • Provide information on behalf of another attendee
  • Contact us by email, phone, website form or social media
  • Attend a Future of Events Summit event
  • Complete a survey, feedback form or competition entry
  • Interact with our emails, advertising, social media or website

We may also collect personal information from third-party platforms and service providers we use to operate our website and events, such as ticketing platforms, payment providers, email marketing platforms, analytics tools, advertising platforms, CRM systems, website hosting providers and event technology suppliers.

In some circumstances we may also collect information from publicly available sources, professional networking platforms, event organisers or referral partners where relevant to our business activities.

If you provide personal information about another person, such as purchasing a ticket on behalf of another attendee, you must ensure you have their permission to do so and that they are aware of this Privacy Policy.

4. Why we collect and use personal information

We collect, hold, use and disclose personal information for purposes including:

  • Processing ticket purchases and event registrations
  • Issuing tickets, confirmations, receipts and event reminders
  • Managing attendee lists, check-in, seating, badges and event access
  • Delivering Future of Events Summit events and related activities
  • Managing speakers, sponsors, exhibitors, suppliers and partners
  • Responding to enquiries, support requests and complaints
  • Managing dietary, accessibility, safety and venue requirements
  • Communicating event changes, updates and important attendee information
  • Sending marketing communications where permitted by law
  • Improving our website, events, communications, content and customer experience
  • Managing payments, invoices, refunds, disputes and records
  • Conducting analytics, reporting, advertising and remarketing
  • Protecting the safety, security and rights of attendees, staff, suppliers, venues and event partners
  • Complying with legal, accounting, insurance, tax, regulatory and record-keeping obligations

5. Ticketing and payment information

Future of Events Summit may use third-party ticketing, registration and payment platforms to process ticket sales and registrations.

We may receive payment confirmation, transaction details, ticket order details, billing information, refund records and related payment status information.

We do not collect or store complete payment-card details on our own systems. Card payments are processed by the relevant payment provider.

6. Marketing communications

We may send you marketing communications about Future of Events Summit, future events, event announcements, industry content, ticket offers, promotions and related opportunities where you have consented to receive them or where we are otherwise permitted to do so by law.

We generally request marketing consent through a separate and optional selection during ticket purchase, registration, enquiry or subscription.

Purchasing a ticket, registering for an event or submitting an enquiry does not automatically subscribe you to all future marketing communications.

Our commercial electronic messages will identify Future of Events Summit or Pink Caviar Projects Pty Ltd as the sender, provide valid contact information and include a straightforward means of unsubscribing where required by law.

You can unsubscribe from marketing communications at any time by:

We will action unsubscribe requests within five (5) working days or within any other period required by law. We may retain limited information on a suppression list to ensure that your unsubscribe request continues to be respected.

If you unsubscribe from marketing communications, we may still send you non-marketing communications reasonably necessary for your ticket purchase, registration, event attendance or transaction. These may include confirmations, invoices, event reminders, check-in instructions, program or venue changes, safety information and other administrative communications.

7. Sponsors, exhibitors and event partners

Future of Events Summit works with sponsors, exhibitors and event partners that contribute to the event and attendee experience.

If you agree to the disclosure through the consent choice presented during ticket purchase or registration, we may provide your name, job title, organisation and email address to selected sponsors, exhibitors or event partners so they may contact you about relevant products, services and opportunities.

We will not provide your email address, telephone number or other direct contact details to a sponsor, exhibitor or event partner for that organisation’s independent sales or marketing purposes unless:

  • You have expressly agreed to the disclosure;
  • You have directly provided your details to that organisation, including by scanning your badge, completing its form, entering its competition or requesting information;
  • You have otherwise authorised the disclosure; or
  • The disclosure is required or permitted by law.

Where consent is requested during ticket purchase or registration, the request will explain the categories of information to be shared and the purpose of the disclosure. Agreeing to sponsor or partner communications is optional and is not a condition of purchasing a ticket or attending the event.

You may withdraw your consent to future disclosures by contacting us at hello@futureofevents.com.au. Withdrawal will apply to disclosures made by us after we have processed your request. If your information has already been disclosed to a sponsor or event partner, you may also need to contact that organisation directly regarding its continued use of your information or to unsubscribe from its communications.

8. Cookies, analytics and online tracking

The Future of Events website may use cookies, pixels, analytics tools and similar technologies to improve website functionality, understand visitor behaviour, measure event marketing performance, personalise content and support advertising or remarketing.

This may include tools provided by platforms such as Google, Meta, LinkedIn, ticketing platforms, email marketing platforms, website analytics providers or other digital service providers.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

9. Photography, filming and event media

Photography, filming, audio recording, livestreaming or other content capture may take place at Future of Events Summit events.

We may use photographs, video, audio and event recordings for:

  • Event documentation and reporting;
  • The Future of Events Summit and Pink Caviar Events websites;
  • Social media and digital content;
  • Editorial, media and public relations activities;
  • Marketing and promotion of the current event and future events;
  • Advertising and promotional materials; and
  • For internal and archival purposes.

We will take reasonable steps to notify attendees that photography or recording will occur. Notice may be provided through ticketing information, registration terms, signs at the event entrance or other event materials.

If you do not wish to be intentionally photographed or filmed, please contact us before the event or notify the registration team when you arrive. Where practicable, we may provide an identifying lanyard, wristband or other means of notifying authorised photographers and videographers of your preference.

We will take reasonable steps to accommodate your request. However, because the event is held in shared spaces, we cannot guarantee that you will not appear incidentally in wide-angle photographs, crowd footage, background images or recordings of speakers, panels and event activities.

Where we seek to create a featured portrait, individual interview, testimonial, endorsement or other dedicated promotional content involving you, we may request additional consent.

Media representatives, sponsors, exhibitors and other attendees may also take photographs or recordings at the event. Their activities are subject to the event terms and applicable law, but we are not responsible for independent content captured or published by third parties outside our reasonable control.

10. Who we may disclose personal information to

We may disclose personal information to third parties where reasonably necessary for our business, technology and event operations, including:

  • Ticketing, registration and RSVP platforms
  • Payment processors
  • Website hosting and IT service providers
  • Email marketing and CRM providers
  • Analytics, advertising and remarketing platforms
  • Event venues, caterers, security teams and event suppliers
  • Event staff, check-in staff and registration teams
  • Speakers, sponsors, exhibitors or event partners where reasonably necessary for event delivery or where you have authorised the disclosure in accordance with Section 7
  • Photographers, videographers, livestream or media suppliers
  • Accountants, insurers, lawyers and professional advisers
  • Government, regulatory, law enforcement, health, safety or emergency authorities where required or permitted by law
  • Any party involved in a business sale, merger, restructure or transfer of assets

We do not sell or disclose personal information as a standalone product. Attendee contact information is only disclosed to sponsors or event partners for their independent marketing where the attendee has agreed to that disclosure, as described in Section 7.

11. Overseas disclosure

Some of the technology platforms, cloud systems, ticketing tools, payment providers, email platforms, analytics tools, advertising platforms or service providers we use may store or process personal information outside Australia.

The countries where information may be stored or processed will depend on the service providers used from time to time and may include the United States, the United Kingdom, countries in the European Economic Area, New Zealand, Singapore or other jurisdictions where those providers operate.

Where required by applicable law, we will take reasonable steps to ensure that overseas disclosures are handled appropriately and in accordance with Australian privacy requirements.

12. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include secure technology systems, encrypted website connections, access controls, password protection, limited staff access, supplier controls, staff procedures and data handling practices.

Although we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. This statement does not limit any rights or obligations arising under applicable law.

13. Data retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including event delivery, customer service, reporting, marketing, legal, accounting, insurance, tax, dispute resolution and record-keeping purposes.

Where personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, unless we are required or permitted by law to retain it.

14. Access and correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us at hello@futureofevents.com.au.

We may need to verify your identity before responding. In some circumstances, we may refuse access or correction where permitted by law, but we will explain our reasons where appropriate.

15. Privacy complaints

If you have a concern or complaint about how we have handled your personal information, please contact us at hello@futureofevents.com.au with details of your concern.

We will acknowledge and review your complaint and aim to provide a substantive response within 30 days. If we require additional time, we will let you know.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy, consumer or regulatory authority. Complaints relating to commercial electronic messages or unsubscribe requests may also be made to the Australian Communications and Media Authority.

16. Third-party websites

The Future of Events website may contain links to third-party websites, ticketing platforms, sponsor websites, speaker websites, social media platforms, payment platforms or external resources.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy and terms of any third-party website you visit.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our activities, technology, service providers or legal obligations.

The current version will be published on the Future of Events website with the updated effective date.

An update to this Privacy Policy does not, by itself, authorise us to use personal information already collected for a materially different purpose. Where required, we will seek additional consent or rely on another lawful basis before doing so.

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